Privacy Policy

Effective Date: 18 March 2026

This Privacy Policy describes how ordinarypakistan.com (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or purchase products from us.

1. Business Information

Business Name: THEORDINARYS (SMC-PRIVATE) LIMITED
Registered Country: Pakistan
Business Address: 44 C Block Ahmad Housing Scheme, Lahore, Pakistan
Contact Number: +92 311 4034219
Email: naeem.waqasn@gmail.com
Website: ordinarypakistan.com

We operate as an online store offering skincare products to customers across Pakistan.

2. Information We Collect

Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Mobile number

  • Email address

  • Shipping and billing address

  • Order details

Automatically Collected Data

  • IP address

  • Device and browser type

  • Website activity and usage data

3. Purpose of Data Collection

We collect and use your information to:

  • Process and deliver your orders

  • Confirm orders (via call/SMS for COD orders)

  • Provide customer support

  • Improve website functionality

  • Run advertising campaigns (Google Ads, Meta Ads)

  • Prevent fraudulent or suspicious activity

4. Google Ads & Advertising Compliance

We use Google Ads and other advertising platforms to promote our products.

These services may use cookies, pixels, and tracking technologies to:

  • Show relevant ads based on your browsing activity

  • Measure campaign performance

  • Enable remarketing

Google may use the Google Advertising Cookie to serve ads to users based on their visits to our website and other sites.

Users can control or opt out of personalized advertising here:
👉 https://www.google.com/settings/ads

5. Cookies & Tracking

We use cookies and tools such as:

  • Google Analytics

  • Meta Pixel

These help us:

  • Understand user behavior

  • Improve marketing performance

  • Enhance user experience

You can disable cookies in your browser settings.

6. Sharing of Information

We do not sell or rent your personal data.

We may share your data with:

  • Courier partners (for delivery across Pakistan)

  • Payment handlers (Cash on Delivery, bank transfer)

  • Advertising platforms (Google, Meta)

  • Legal authorities if required under applicable laws

7. Data Security

We implement reasonable security measures to protect your data. However, no online system can guarantee complete security.

8. Data Retention

We retain your data only as long as necessary for:

  • Order fulfillment

  • Customer support

  • Legal and record-keeping requirements

9. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion (where applicable)

  • Opt out of marketing communications

To exercise your rights, contact us at:
naeem.waqasn@gmail.com

10. Order Verification (Important for Pakistan Market)

For Cash on Delivery (COD) orders:

  • We may contact customers via phone or SMS for confirmation

  • Orders may be cancelled if verification fails

This helps prevent fraudulent orders and ensures smooth delivery.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Children’s Privacy

We do not knowingly collect personal data from individuals under 13 years of age.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

For any questions or concerns:

Company: THEORDINARYS (SMC-PRIVATE) LIMITED
Email: naeem.waqasn@gmail.com
Phone: +92 311 4034219
Website: ordinarypakistan.com